Refund policy

If you are not completely satisfied with your purchase, we’re here to assist you. In the event that you receive a product that was mis-shipped or is defective through no fault of your own, you may be eligible for a refund or replacement. Please contact Fujifilm within thirty (30) days of receiving the affected product to initiate the process. Please note that orders cannot be canceled once submitted. For further assistance, please reach out to FUJIFILM Customer Service at fcancustservice@fujifilm.com.